Restaurant Unstoppable with Eric Cacciatore

Are you measuring the right metrics in your restaurant? Really, what things are you counting? Today, I'm sharing Chip Conley's story on how he built a business based on happiness. In an old friendship with an employee and in the wisdom of a Buddhist king, he learned that success comes from what you count. This story was sourced from TED.com and is a must listen for anyone trying to build a great culture in their restaurant.