104: Richard Tango-Lowy Shares Why Success is Your Biggest Enemy and Competitors Are Your Biggest Strength

Richard’s journey to become a Master Chocolatier began in 1995. In his pursuit he has spanned the globe from Ecole Chocolat in Vancouver to Ecole du Grand Chocolat Valrhona in the Rhone Valley of France, studying and fine tuning his artful craft.  Today, he is running the show at the very successful chocolate cafe called the Dancing Lion. There is no questioning he owns the chocolate scene in Manchester, NH. Ever heard of the Malcolm Baldrige Criteria for Performance Excellence? No? Well then... you should Take a listen!