Restaurant Unstoppable with Eric Cacciatore

Check out regardingherfood.com as recommended by Dina in today's episode.

Today’s feature affiliate: Bentobox. In need of a restaurant website? Click this link to find out why so many of my guests use Bentobox!

Show notes…

Calls to ACTION!!!

Favorite success quote or mantra:

  • "Take the meeting."

In this episode with Pedro Shanahan we will discuss:

  • Learning how to manage people
  • Reaching out to people you know
  • Raising money
  • Dealing with insurance when you have a fire in your restaurant
  • Getting a public adjuster
  • Scaling
  • Empathy vs. compassion
  • Implementing extended training hours for staff to learn while at work
  • Alternative business models for restaurants

Today's sponsor:

This episode is brought to  you by Plate IQ, your Accounts Payable Automation and Expense Management solution. PateIQ works with 20,000 restaurants across the country. Plate IQ uses OCR "Optical Character Recognition" and Deep Machine Learning to eliminate manual data entry from the AP process. Automate the full life cycle of your invoices from General Ledger coding to bill payment via PlateIQ’s VendorPay network. With PlateIQ’s VendorPay you can seamless flow from invoice upload to paying your bills. You can earn cashback on invoices from over 180,000 vendors. With Plate IQ Vender Pay, you can see what is due when. Schedule payment by check/ACH/or Plate IQ Card. Lastly, VendorPay is also FOR Vendors. Keeping your vendors happy will give you leverage in negotiating your terms. Vendors participating in Plate IQ’s VendorPay network LOVE it because it shortens Day Sales Outstanding by 25% - AKA: Vendors get paid 25% faster. To learn more head to plateIQ.com/unstoppable to get at least 25% off implementation.

Fluctuating food prices. Staffing challenges- Now more than ever you need to control costs to remain profitable. MarginEdge is a restaurant management software that lets you see your food and labor costs in real time. By automating your invoice processing and totally digitizing your back office, MarginEdge saves your team hours on paperwork and gives you instant insights to manage your prime costs. Try MarginEdge free for 30 days. No contract. No setup fee. Learn more at marginedge.com/unstoppable

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Knowledge bombs

  1. Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
    • Open and flexible
  2. What is your biggest weakness?
    • Time management
  3. What's one question you ask or thing you look for during an interview?
    • Compassion
  4. What's a current challenge? How are you dealing with it?
    • Choosing the right opportunity
  5. Share one code of conduct or behavior you teach your team.
    • Compassion
  6. What is one uncommon standard of service you teach your staff?
    • Learn one thing new about someone every day
  7. What's one book we must read to become a better person or restaurant owner?
  8. What is something restaurateurs don't do well enough or often enough?
    • Check in with their team
  9. What's one piece of technology you've adopted within your restaurant walls and how has it influence operations?
  10. Name one service you've hired.
  11. If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
    • Build a community around you
    • Take care of yourself
    • Compassion

Contact info:

Rossoblu website

Superfine Pizza website

Thanks for listening!

Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!

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Huge thanks to Dina Samson for joining me for another awesome episode. Until next time!

Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!

Direct download: Dina_Samson_PODCAST_mixdown.mp3
Category:general -- posted at: 3:30am EST