Restaurant Unstoppable with Eric Cacciatore

With excitement allow me to introduce to you today's guest, the Founder of the McHenry Group, Michael McHenry. From selling his first self-built business at the age of 19, Michael has made one thing clear – “a good business only scales or sells.” Over the past decade, this 39-year-old industry disruptor has built a world-class team and honed skills in all aspects of experiential brand and concept creation, culture building and high-performance operations from start-up to multi-million-dollar enterprises. Michael’s dedication to “Championing others to their Fullest Potential” is evident having created more than 2500 jobs, 7 viable brands and opening more than 65 restaurants, Michael has a gift for influencing others and creating one of a kind brands. National award-winning concepts under TMG’S crest have changed the course of the restaurant industry.

Today’s feature affiliate: Bentobox. In need of a restaurant website? Click this link to find out why so many of my guests use Bentobox!

Show notes…

Calls to ACTION!!!

Favorite success quote or mantra:

  • "Championing others to their fullest potential."
  • "I understand what it takes to win, and it's hard."
  • "70% right, 110% sure."

In this episode with Michael McHenry we will discuss:

  • Starting as an entrepreneur at 10 years old
  • Branding
  • Metrics
  • Anthropology
  • Being a leader

Today's sponsor:

This episode is brought to  you by Plate IQ, your Accounts Payable Automation and Expense Management solution. PateIQ works with 20,000 restaurants across the country. Plate IQ uses OCR "Optical Character Recognition" and Deep Machine Learning to eliminate manual data entry from the AP process. Automate the full life cycle of your invoices from General Ledger coding to bill payment via PlateIQ’s VendorPay network. With PlateIQ’s VendorPay you can seamless flow from invoice upload to paying your bills. You can earn cashback on invoices from over 180,000 vendors. With Plate IQ Vender Pay, you can see what is due when. Schedule payment by check/ACH/or Plate IQ Card. Lastly, VendorPay is also FOR Vendors. Keeping your vendors happy will give you leverage in negotiating your terms. Vendors participating in Plate IQ’s VendorPay network LOVE it because it shortens Day Sales Outstanding by 25% - AKA: Vendors get paid 25% faster. To learn more head to plateIQ.com/unstoppable to get at least 25% off implementation.

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Knowledge bombs

  1. Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
    • Never give up
  2. What is your biggest weakness?
    • I care too much
  3. What's one question you ask or thing you look for during an interview?
    • Can you go all in?
  4. What's a current challenge? How are you dealing with it?
    • Removing the romantics of the business
  5. Share one code of conduct or behavior you teach your team.
    • Never lie, never steal
  6. What is one uncommon standard of service you teach your staff?
    • Be the best part of someone else's day
  7. What's one book we must read to become a better person or restaurant owner?
  8. What is something restaurateurs don't do well enough or often enough?
    • Take care of their people
  9. What's one piece of technology you've adopted within your restaurant walls and how has it influence operations?
  10. Name one service you've hired.
    • Brand builder
  11. If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
    • The greatest investment is one you make in others
    • Make sure your heart is bigger than your balls
    • Leave the world better than you found it

Contact info:

Instagram: @michaelmchenry

McHenry Group website: themchenrygroup.com

Thanks for listening!

Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!

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Huge thanks to Michael McHenry for joining me for another awesome episode. Until next time!

Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!

Direct download: Michael_McHenry_PODCAST_mixdown.mp3
Category:general -- posted at: 3:30am EST