910: Kristen Barnett Founder and CEO of Hungry House

With excitement allow me to introduce today's guest, Founder, and CEO of Hungry House, Kristen Barnett. Hungry House is an 'anti-ghost kitchen' connecting patrons digitally and in person at their two brick-and-mortar locations. Before founding Hungry House, Kristen graduated from Cornell University where she studied Applied Economics and Management as well as International Development and Food Policy. Early in her career, Kristen worked as an associate with The Boston Consulting Group before joining New York City-based Dig, where Kristen held multiple titles including Leadership Development, Head of Supply Chain and Menu Development, Director of Strategic Operations, and GM of Room Service by Dig Inn. Kristen's final stop before founding Hungry House was at Zuul, a ghost kitchen operations and technology company, where Kristen served as Director of Strategy and Chief Operations Officer during her 2-year tenure.

Check out episode 837 with Corey Manicone as mentioned in today's episode!

Today’s feature affiliate: Bentobox. In need of a restaurant website? Click this link to find out why so many of my guests use Bentobox!

Show notes…

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Favorite success quote or mantra:

• "Hungry for more, hungry to be better."

In this episode with Kristen Barnette we will discuss:

• Using diet as medicine
• Living with Lime Disease
• Raw vegan diets
• Repeat customers
• Food distribution
• Ghost kitchen
• Convenient food made sustainably
• Tech stack

Today's sponsor:

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Knowledge bombs

1. Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
   • Work ethic
2. What is your biggest weakness?
   • Working on too many things at once
3. What's one question you ask or thing you look for during an interview?
   • Inherent drive to go above and beyond
4. What's a current challenge? How are you dealing with it?
   • Prioritizing
5. Share one code of conduct or behavior you teach your team.
   • Look around for a way to help your team member
6. What is one uncommon standard of service you teach your staff?
   • Proactively engage with customers coming to the store front
7. What's one book we must read to become a better person or restaurant owner?
   • Setting the Table by Danny Meyer
   • GET THIS BOOK FOR FREE AT AUDIBLE.COM 
8. What's one piece of technology you've adopted within your restaurant walls and how has it influence operations?
   • Ingest AI
9. Name one service you've hired.
   • Outsource the creation of recipes
10. What is one thing you feel restaurateurs don't do well enough or often enough
    • Finding ways to scalable delicate their task so they can have the time to be better leaders
11. If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
    • Take care of yourself
    • Raise your hand for opportunities
    • You can't do everything alone

Contact info:

Website: https://www.orderhungryhouse.com

Instagram: @orderhungryhouse

Thanks for listening!

Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!

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Huge thanks to Kristen Barnette for joining me for another awesome episode. Until next time!

Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!