Restaurant Unstoppable with Eric Cacciatore

Ronnie Evans Restaurant Unstoppable Podcast

A Louisiana native, Ronnie was always enamored with Southern heritage and foodways. While earning his Bachelor’s in Business Management, Ronnie spent every spare minute in small mom and pop kitchens and earned his college drinking money at a beloved barbecue joint. That experience changed his entire trajectory. In 2012, Ronnie and Phil created Blue Oak BBQ, changed the face of ‘cue in NOLA and beyond, and never looked back.

Today’s feature affiliate: Bentobox. In need of a restaurant website? Click this link to find out why so many of my guests use Bentobox!

Bentobox Restaurant Unstoppable Podcast

Show notes…

Calls to ACTION!!!

Favorite success quote or mantra:

  • "Work hard and have fun."

In this episode with Ronnie Evans we will discuss:

  • Franchising?
  • Pop ups
  • Securing funding
  • BOH
  • Real estate
  • Health insurance in restaurants
  • Personal growth
  • The importance of understanding psychology in the restaurant industry

Today's sponsor:

7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.

Talk To The Manager – Nowadays, most guests don't want to call you on the phone or give you their feedback face-to-face.
With TalkToTheManager, guests can avoid making a scene by sending you comments and questions anonymously by text message, allowing you to respond and handle issues in real-time. It's easy to set up and simple to use for both staff and visitors. No software integration. No downloads, and no apps to install.

Talk To The Manager Restaurant Unstoppable Podcast

Diageo Bar Academy equips bartenders, servers, managers, and hospitality professionals with the insights, stories, and tools to be better - raising the bar on industry standards. Diageo Bar Academy reaches a diverse audience, with backgrounds and skill levels of all ranges- providing them with skills, knowledge, and the techniques they need to improve their personal and professional lives.
Diageo Bar Academy Restaurant Unstoppable Podcast

Knowledge bombs

  1. Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
    • Persistence
  2. What is your biggest weakness?
    • Get hyped up too easily
  3. What's one question you ask or thing you look for during an interview?
    • Great attitude and great work ethic
  4. What's a current challenge? How are you dealing with it?
    • People/labor
  5. Share one code of conduct or behavior you teach your team.
    • Honesty
  6. What is one uncommon standard of service you teach your staff?
    • always have a smile on your face
  7. What's one book we must read to become a better person or restaurant owner?
  8. What is something restaurateurs don't do well enough or often enough?
    • Appreciate their people
  9. What's one piece of technology you've adopted within your restaurant walls and how has it influence operations?
  10. Name one service you've hired.
  11. If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
    • Work hard
    • Have fun
    • Save some time for your family

Contact info:

Website: blueoakbbq.com

Instagram: @blueoakbbq

Thanks for listening!

Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!

If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.

Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.

And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.

Huge thanks to Ronnie Evans for joining me for another awesome episode. Until next time!

 

Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Direct download: Ronnie_Evans_PODCAST_mixdown.mp3
Category:general -- posted at: 3:30am EDT

Laurie Jo Jensen Restaurant Unstoppable Podcast

https://youtu.be/eANwcMQ_1EM

Today’s feature affiliate: Bentobox. In need of a restaurant website? Click this link to find out why so many of my guests use Bentobox!

Bentobox Restaurant Unstoppable Podcast

Show notes…

Calls to ACTION!!!

Favorite success quote or mantra:

  • "You can assure success if you show up on time, do more than anybody expects you to do, and you always ask if people need help."

In this episode with Laurie Jo Jensen we will discuss:

Today's sponsor:

7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.

Talk To The Manager – Nowadays, most guests don't want to call you on the phone or give you their feedback face-to-face.
With TalkToTheManager, guests can avoid making a scene by sending you comments and questions anonymously by text message, allowing you to respond and handle issues in real-time. It's easy to set up and simple to use for both staff and visitors. No software integration. No downloads, and no apps to install.

Talk To The Manager Restaurant Unstoppable Podcast

Diageo Bar Academy equips bartenders, servers, managers, and hospitality professionals with the insights, stories, and tools to be better - raising the bar on industry standards. Diageo Bar Academy reaches a diverse audience, with backgrounds and skill levels of all ranges- providing them with skills, knowledge, and the techniques they need to improve their personal and professional lives.

Diageo Bar Academy Restaurant Unstoppable Podcast

 

Contact info:

Email: lauriejojensen@gmail.com

Thanks for listening!

Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!

If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.

Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.

And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.

Huge thanks to Laurie Jo Jensen for joining me for another awesome episode. Until next time!

Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Direct download: Laurie_Jo_Jensen_PODCAST_mixdown.mp3
Category:general -- posted at: 3:30am EDT

With excitement allow me to introduce to you today's guest, Philip Moseley. Growing up, this New Orleans native could be found in one of two places - in his kitchen learning family recipes from his mother or out in the yard mastering the grill with his father. In 2012, he partnered with Ronnie, his best friend, to create Blue Oak BBQ. Today, Phil’s days mirror his childhood; he can be found dreaming up new dishes and manning the grill alongside the team.

Today’s feature affiliate: Bentobox. In need of a restaurant website? Click this link to find out why so many of my guests use Bentobox!

Bentobox Restaurant Unstoppable Podcast

Show notes…

Calls to ACTION!!!

Favorite success quote or mantra:

  • "Whether you can or cannot, it's up to you."

In this episode with Philip Moseley we will discuss:

  • Knowing you want to open a restaurant in 5th grade
  • Partnering with your best friend
  • Visioning and goal setting
  • The significance ofd the name Blue Oak
  • Pop ups and proof of concept
  • Open book management
  • Misconduct in the industry

Today's sponsor:

7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.

Talk To The Manager – Nowadays, most guests don't want to call you on the phone or give you their feedback face-to-face.
With TalkToTheManager, guests can avoid making a scene by sending you comments and questions anonymously by text message, allowing you to respond and handle issues in real-time. It's easy to set up and simple to use for both staff and visitors. No software integration. No downloads, and no apps to install.

Talk To The Manager Restaurant Unstoppable Podcast

Over 20,000 restaurants trust ChowNow (chownow.com/unstoppable) for their online ordering. With ChowNow, you'll take control of your online presence, connect with more local diners, and keep your hard-earned profits. Join the free ChowNow Marketplace to reach new customers without commissions. Want to go big? Put your restaurant in the spotlight with ChowNow Direct—a full suite of branded ordering and marketing tools, including your own app! For a limited time, Restaurant Unstoppable listeners save 30% on a ChowNow Direct annual plan.
 

Knowledge bombs

  1. Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
    • Reaching out to people and always adapting
  2. What is your biggest weakness?
    • Juggling too much at once
  3. What's one question you ask or thing you look for during an interview?
    • Let the conversation go where it goes
  4. What's a current challenge? How are you dealing with it?
    • Making the right decisions for the team
  5. Share one code of conduct or behavior you teach your team.
    • Respect
  6. What is one uncommon standard of service you teach your staff?
    • The customer is. not always right but you should always be smiling
  7. What's one book we must read to become a better person or restaurant owner?
  8. What is something restaurateurs don't do well enough or often enough?
    • Communicate
  9. What's one piece of technology you've adopted within your restaurant walls and how has it influence operations?
  10. Name one service you've hired.
  11. If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
    • Work hard
    • Respect others
    • Be yourself

Contact info:

Website: blueoakbbq.com

Instagram: @blueoakbbq

Thanks for listening!

Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!

If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.

Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.

And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.

Huge thanks to Philip Moseley for joining me for another awesome episode. Until next time!

 

Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Direct download: Philip_Moseley_PODCAST_mixdown.mp3
Category:general -- posted at: 3:30am EDT

With excitement, allow me to introduce today's guest, CEO and founder of Rever Networks, Paul Barron. Paul Barron has over 20 years in technology, media and business has created the perfect storm for what has become one of the fastest-growing technology, crypto, and investing platforms available. His mission started with helping Microsoft create the powerhouse developer community that has driven them to become a market leader. Not stopping there Barron was the chief engineer in a societal shift in retail and consumer science via a new data science platform. And today he strives to help others with life-changing strategies.

Check out The Chipotle Effect by Paul Barron

Check out Episode 258 with Paul Barron as mentioned in today's episode.

Today’s feature affiliate: Bentobox. In need of a restaurant website? Click this link to find out why so many of my guests use Bentobox!

Bentobox Restaurant Unstoppable Podcast

Show notes…

Calls to ACTION!!!

Favorite success quote or mantra:

  • "Blockchain fixes everything."

In this episode with Paul Barron we will discuss:

  • What is an asset class?
  • What is blockchain?
  • What is an NFT?
  • Decentralization
  • Dystopian potential
  • Impact on real estate
  • User/guest experience changes for the future
  • Impact on loyalty programs
  • How will blockchain affect HR?
  •  

Today's sponsor:

7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.

Talk To The Manager – Nowadays, most guests don't want to call you on the phone or give you their feedback face-to-face.
With TalkToTheManager, guests can avoid making a scene by sending you comments and questions anonymously by text message, allowing you to respond and handle issues in real-time. It's easy to set up and simple to use for both staff and visitors. No software integration. No downloads, and no apps to install.

Talk To The Manager Restaurant Unstoppable Podcast

Diageo Bar Academy equips bartenders, servers, managers, and hospitality professionals with the insights, stories, and tools to be better - raising the bar on industry standards. Diageo Bar Academy reaches a diverse audience, with backgrounds and skill levels of all ranges- providing them with skills, knowledge, and the techniques they need to improve their personal and professional lives.

Diageo Bar Academy Restaurant Unstoppable Podcast

 

Contact info:

Email: paul@revernetworks.com

Twitter: @paulbarron

Thanks for listening!

Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!

If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.

Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.

And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.

Huge thanks to Paul Barron for joining me for another awesome episode. Until next time!

Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Direct download: Paul_Barron_1_PODCAST_mixdown.mp3
Category:general -- posted at: 3:30am EDT

With excitement allow me to introduce to you today's guest, Chef Frank Brigtsen and his wife Marna are the owners of Brigtsen’s Restaurant, in the Riverbend neighborhood of Uptown New Orleans. Frank began his culinary career in 1973 while attending Louisiana State University. In 1979, he apprenticed at Commander's Palace Restaurant under the guidance of Chef Paul Prudhomme. In 1980, Frank became the first Night Chef at K-Paul's Louisiana Kitchen when the restaurant began dinner service. During his seven-year tenure with Chef Prudhomme at K-Paul's, Frank attained the position of Executive Chef. Paul and the late K Prudhomme were instrumental in helping Frank and Marna open Brigtsen's in 1986.

Show notes…

Calls to ACTION!!!

Favorite success quote or mantra:

  • "In cooking, color is flavor, and brown is the color of flavor."
  • "We always have time to do it right."

In this episode with Frank Brigsten we will discuss:

  • Providing opportunities to your staff
  • How Hurricane Katrina affected the NOLA restaurant scene
  • Multi-unit?
  • The importance of growth
  • Creating a cooking school
  • Lease negotiation
  • The broken economics of the restaurant industry
  • Labor and costs

Today's sponsor:

7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.

Talk To The Manager – Nowadays, most guests don't want to call you on the phone or give you their feedback face-to-face.
With TalkToTheManager, guests can avoid making a scene by sending you comments and questions anonymously by text message, allowing you to respond and handle issues in real-time. It's easy to set up and simple to use for both staff and visitors. No software integration. No downloads, and no apps to install.

Talk To The Manager Restaurant Unstoppable Podcast

Diageo Bar Academy equips bartenders, servers, managers, and hospitality professionals with the insights, stories, and tools to be better - raising the bar on industry standards. Diageo Bar Academy reaches a diverse audience, with backgrounds and skill levels of all ranges- providing them with skills, knowledge, and the techniques they need to improve their personal and professional lives.

Diageo Bar Academy Restaurant Unstoppable Podcast

Knowledge bombs

  1. Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
    • 100% effort
  2. What is your biggest weakness?
    • Not giving 100% effort
  3. What's one question you ask or thing you look for during an interview?
    • Do you have the fire and the desire?
  4. What's a current challenge? How are you dealing with it?
    • Unpredictability of food markets
  5. Share one code of conduct or behavior you teach your team.
    • Be their friend
  6. What's one book we must read to become a better person or restaurant owner?
  7. What is something restaurateurs don't do well enough or often enough?
    • Be proactive rather than reactive
  8. What's one piece of technology you've adopted within your restaurant walls and how has it influenced operations?
    • POS system: Positouch
  9. If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
    • Pass it on
    • Don't forget your loved ones
    • Leave a mark and do good

Contact info:

Brigsten's website: brigstens.com

Thanks for listening!

Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!

If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.

Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.

And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.

Huge thanks to Frank Brigsten for joining me for another awesome episode. Until next time!

 

Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Direct download: Frank_Brigsten_PODCAST_mixdown.mp3
Category:general -- posted at: 3:30am EDT

Patrick Whalen Restaurant Unstoppable Podcast

Working as a dish-washer all the way up to executive level management, Patrick has developed a service-centered style where knowledge, passion, and a drive to excel are paramount. After almost a decade of learning the trade by working in New York City, Patrick, bound to his North Carolina roots, moved his family back South and was hired as Butter NC’s General Manager. Under his leadership, Butter NC became established as the premier nightclub establishment in the Southeast and received numerous awards for excellence in service. Guided by his entrepreneurial spirit, Patrick was in search of a strategic, collaborative partnership to open a new type of restaurant that complements his passion for good food and his detailed business acumen. Friends and former colleagues Alejandro Torio and Mills Howell expressed similar thoughts and their combined strengths led to the creation of 5Church Restaurant.

Check out episode 843 with Patrick Whalen to hear his story in a traditional RU interview format!

https://youtu.be/UsQBgPfc2uA

Show notes…

Calls to ACTION!!!

Favorite success quote or mantra:

  • "Tell me I can't and I'll show you I can."

In this workshop with Patrick Whalen we will discuss:

  • The status of The 5th Street Group restaurants before March of 2021
  • Why/when they identified a problem and fixed it with the Tip The Kitchen model
  • Employee retention under the Tip The Kitchen model
  • Guest retention under the Tip The Kitchen model
  • Tip The Kitchen is a business model
  • How to execute
  • Cultural buy-in
  • The numbers

Today's sponsor:

7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.

Talk To The Manager – Nowadays, most guests don't want to call you on the phone or give you their feedback face-to-face.
With TalkToTheManager, guests can avoid making a scene by sending you comments and questions anonymously by text message, allowing you to respond and handle issues in real-time. It's easy to set up and simple to use for both staff and visitors. No software integration. No downloads, and no apps to install.

Talk To The Manager Restaurant Unstoppable Podcast

Diageo Bar Academy equips bartenders, servers, managers, and hospitality professionals with the insights, stories, and tools to be better - raising the bar on industry standards. Diageo Bar Academy reaches a diverse audience, with backgrounds and skill levels of all ranges- providing them with skills, knowledge, and the techniques they need to improve their personal and professional lives.

Diageo Bar Academy Restaurant Unstoppable Podcast

Contact info:

Twitter is the best place for news on Tip The Kitchen: @tip_kitchen

Email: patrick@5church.com

Thanks for listening!

Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!

If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.

Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.

And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.

Huge thanks to Patrick Whalen for joining me for another awesome episode. Until next time!

 

Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Direct download: Tip_The_Kitchen_PODCAST_mixdown.mp3
Category:general -- posted at: 3:30am EDT

With excitement allow me to introduce to you today’s guest, Owner of Banh Mi Boys, Peter Nguyen. New Orleans had been embracing Vietnamese food for some time before 2015 when Peter Nguyen opened Bahn Mi Boys, but when it was Peter’s turn, he wanted to do something different, that was when he decided to own the Banh Mi niche. Prior to opening Banh Mi Boy, Peter had ZERO restaurant experience. Six years after opening, Peter has opened his second location in the New Orleans Uptown area and has begun the process of franchising.

Today’s feature affiliate: Bentobox. In need of a restaurant website? Click this link to find out why so many of my guests use Bentobox!

Bentobox Restaurant Unstoppable Podcast

Show notes…

Calls to ACTION!!!

Favorite success quote or mantra:

  • "If you're tired of starting over, stop giving up."

In this episode with Peter Nguyen we will discuss:

  • Franchising
  • Corner the market
  • Labor
  • Positive reinforcement
  • Visual branding
  • Why Banh Mi Boys uses Clover

Today's sponsor:

7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.

Talk To The Manager – Nowadays, most guests don't want to call you on the phone or give you their feedback face-to-face.
With TalkToTheManager, guests can avoid making a scene by sending you comments and questions anonymously by text message, allowing you to respond and handle issues in real-time. It's easy to set up and simple to use for both staff and visitors. No software integration. No downloads, and no apps to install.

Talk To The Manager Restaurant Unstoppable Podcast

Over 20,000 restaurants trust ChowNow (chownow.com/unstoppable) for their online ordering. With ChowNow, you'll take control of your online presence, connect with more local diners, and keep your hard-earned profits. Join the free ChowNow Marketplace to reach new customers without commissions. Want to go big? Put your restaurant in the spotlight with ChowNow Direct—a full suite of branded ordering and marketing tools, including your own app! For a limited time, Restaurant Unstoppable listeners save 30% on a ChowNow Direct annual plan.
 

Knowledge bombs

  1. Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
    • Creativity
  2. What is your biggest weakness?
    • OCD
  3. What's one question you ask or thing you look for during an interview?
    • Read body language
  4. What's a current challenge? How are you dealing with it?
    • Franchising, manageability
  5. Share one code of conduct or behavior you teach your team.
    • Treat people with respect
  6. What is one uncommon standard of service you teach your staff?
    • Go above and beyond always
  7. What's one book we must read to become a better person or restaurant owner?
  8. What is something restaurateurs don't do well enough or often enough?
    • Work a shift, check on staff
  9. What's one piece of technology you've adopted within your restaurant walls and how has it influence operations?
  10. Name one service you've hired.
  11. If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
    • Stay passionate
    • Always give off good energy
    • Care about other people more

Contact info:

Instagram: @banh.mi.boys

Website: bmbsandwiches.com

Thanks for listening!

Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!

If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.

Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.

And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.

Huge thanks to Peter Nguyen for joining me for another awesome episode. Until next time!

 

Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Direct download: Peter_Nguyen_PODCAST_mixdown.mp3
Category:general -- posted at: 3:30am EDT

David Helbraun Restaurant Unstoppable Podcast

David Helbraun is the Founding Partner and Chairman of Helbraun Levey. Prior to founding the firm in 2005, David opened and owned Pyramid Coffee Company, a multi-unit coffee bar/cafe company based in Manhattan. He is a lifelong entrepreneur who has been running successful businesses in New York City for years.

David recently served as the Chair of the Hospitality Law Committee of the NYC Bar Association, an industry group comprised of over 40 of New York City’s top hospitality attorneys who regularly comment on the laws and regulations affecting the industry. He is also a board member of ROAR and has proudly served as a founding board member of Drive Change, a non-profit organization that trains formerly incarcerated young people in hospitality as a way to reintegrate them to the workforce. David is an avid Deadhead and jazz listener and also a hopeless Mets fan.  He is admitted to practice in New York.

Show notes…

Calls to ACTION!!!

Favorite success quote or mantra:

  • "Success is 10% inspiration and 90% perspiration."

In this workshop with David Helbraun we will discuss:

  • Finding the proper space for your concept (white box vs key money)
  • Finding the right Broker
  • Once you find a space, what do you need to discuss with the landlord
  • Rent escalation/abatement
  • Personal guarantees
  • Term sheets
  • Exit strategy

Today's sponsor:

7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.

Talk To The Manager – Nowadays, most guests don't want to call you on the phone or give you their feedback face-to-face.
With TalkToTheManager, guests can avoid making a scene by sending you comments and questions anonymously by text message, allowing you to respond and handle issues in real-time. It's easy to set up and simple to use for both staff and visitors. No software integration. No downloads, and no apps to install.

Talk To The Manager Restaurant Unstoppable Podcast

Over 20,000 restaurants trust ChowNow (chownow.com/unstoppable) for their online ordering. With ChowNow, you'll take control of your online presence, connect with more local diners, and keep your hard-earned profits. Join the free ChowNow Marketplace to reach new customers without commissions. Want to go big? Put your restaurant in the spotlight with ChowNow Direct—a full suite of branded ordering and marketing tools, including your own app! For a limited time, Restaurant Unstoppable listeners save 30% on a ChowNow Direct annual plan.
 

Contact info:

Email: david@hebraunlevey.com

Website: helbraunlevey.com

Thanks for listening!

Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!

If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.

Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.

And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.

Huge thanks to David Helbraun for joining me for another awesome episode. Until next time!

 

Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Direct download: David_Helbraun_PODCAST_mixdown.mp3
Category:general -- posted at: 3:30am EDT

1