Show notes…

Favorite success quote or mantra:

"I don't have to do anything today except be grateful for what I have." It puts everything else into perspective.

In this episode with Bien Tran, we discuss:

• • Putting your responsibilities into perspective
  • Bien's escape from Vietnam at the close of the war
  • Learning to acclimate to a new country/culture
  • Gratitude
  • Being mindful that there are always people worse-off than you are
  • Planning your life from a very early age
  • Envisioning what your end goal is and planning/taking the proper steps to achieve that
  • Bien's strong desire to help people and enact change
  • Balancing law and hospitality
  • Investing in a restaurant/restaurateur
  • Legal documents shouldn't be your only safety net; get involved with trustworthy, decent people
  • Money is only a small portion of what you're looking for when finding a business partner
  • The importance of creating a unique atmosphere
  • Opening a corporate event space
  • Being happy/avoiding stress
  • Recognize what is important and give back

Today's sponsor:

Gusto offers modern, easy payroll, benefits, and HR to small businesses across the country — they were even named best online payroll by PCMag. And as a listener, you’ll get three months free when you run your first payroll. Sign up and give it a try at Gusto.com/unstoppable. 

BentoBox helps restaurants grow their business through a connected suite of tools, offering them an integrated website to connect with their guests and drive revenue online. Restaurant owners and operators are able to easily update menus, promote specials, take catering and event inquiries, sell merchandise, gift cards and more.

Revel Systems integrates front of house and back of house operations into a single dashboard. Designed to increase security, stability, ease of use, and speed of service, Revel’s streamlined ecosystem provides businesses with the right tools to grow. Learn more at revelsystems.com/unstoppable.

Knowledge bombs

1. Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
   • Being creative
2. What is your biggest weakness?
   • Inability to disconnect, need more time to recharge the batteries
3. What's one question you ask or thing you look for during an interview?
   • Give them a tour of the space and ask what they would change about it
4. What's a current challenge? How are you dealing with it?
   • "Early on I didn't thank the staff enough after a stressful shift." Constantly remind yourself to show gratitude to your staff
5. Share one code of conduct or behavior you teach your team.
   • Make the guests feel comfortable
6. What's one book we must read to become a better person or restaurant owner?
   • Bill and Melinda Gates annual letter
   • GET THIS BOOK FOR FREE AT AUDIBLE.COM 
7. What's the one thing you feel restaurateurs don't know well enough or do often enough?
   • Lack of creativity, being too similar to every other restaurant
8. What's one piece of technology you've adopted within your four walls and how has it influenced operations?
   • video cameras
9. If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
   • The most important currency in life is compassion
   • Love is a one way street; love people for who they are not for whether they love you back
   • Stop worrying so much about yourself; take care of yourself but be less ego-centric

Contact info:

Chapman and Kirby website

Facebook: @ChapmanAndKirby

Twitter: @chapmanandkirby

Instagram: @chapmanandkirby

Thanks for listening!

Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!

If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.

Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.

And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.

Huge thanks to Bien Tran for joining me for another awesome episode. Until next time!

Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!

Show notes…

Favorite success quote or mantra:

Jim: Gratitude is the greatest of all virtues and is the cornerstone of all others.

Kelli: Everyone you meet is fighting a battle you know nothing about so be kind always.

In this episode with Jim and Kelli Laube we discuss:

• Emotional intelligence
• Being mindful
• Treating guests like they matter always
• Making guests lives better through hospitality/service
• Being thankful/grateful
• Always try to grow
• RestaurantOwner.com's resources and values
• Inventory control
• The importance of leadership and culture
• The importance of knowing how to operate ALL aspect of you business from serving up through management
• Hospitality can turn a bad experience into a good experience
• Human beings as emotional beings
• Hospitality MUST expand to your servers
• Leave guests happier than how they arrived
• The importance of repeat business
• Hospitality as an infinite, free resource and how YOU MUST utilize it
• Hospitality causes your restaurant to stand out
• The "hospitality gene"
• Hiring the right people
• How to work hospitality into your staff and members of leadership
• YOU MUST show that you care about your staff on a one-on-one level
• The importance of pre-meal/pre-shift
• SMILE!!!

Today's sponsor:

Gusto offers modern, easy payroll, benefits, and HR to small businesses across the country — they were even named best online payroll by PCMag. And as a listener, you’ll get three months free when you run your first payroll. Sign up and give it a try at Gusto.com/unstoppable. 

BentoBox helps restaurants grow their business through a connected suite of tools, offering them an integrated website to connect with their guests and drive revenue online. Restaurant owners and operators are able to easily update menus, promote specials, take catering and event inquiries, sell merchandise, gift cards and more.

Revel Systems integrates front of house and back of house operations into a single dashboard. Designed to increase security, stability, ease of use, and speed of service, Revel’s streamlined ecosystem provides businesses with the right tools to grow. Learn more at revelsystems.com/unstoppable.

Recommended Books:

• Emotional Intelligence
• Setting the Table

Contact info:

RestaurantOwner.com

Email: jim@restaurantowner.com

Email: kelli@restaurantowner.com

Thanks for listening!

Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!

If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.

Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.

And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.

Huge thanks to Jim Laube and Kelli Laube for joining me for another awesome episode. Until next time!

Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!

Always an entrepreneur at heart, Aaron Lyons was raised in Austin, TX and is a graduate University of Texas where he obtained his MBA with a focus on entrepreneurship and marketing. In 2014 after 2 years of searching for a location and investors, Lyons opened Dish Society in Houston, TX. 5 years later Lyons and his team have scaled the concept to a total of 5 location in and around Houston. Lyons attributes his success to the focus put on purchasing from local farmers and purveyors and the people he has surrounded himself with.

Show notes…

Favorite success quote or mantra:

1. Everyone has a plan until they get punched in the mouth.
2. What you allow in your presence is your standard.

In this episode with Aaron Lyons, we discuss:

• • Creating a concept that was scalable
  • Creating a $30 experience on $15
  • Attention to detail
  • Executive presence
  • The importance of self-awareness
  • BE OPEN-MINDED
  • The importance of education
  • Make steps toward your goal WITH INTENTION
  • Education vs. experience
  • Securing capital
  • Bluffing to get capital
  • Believing in yourself
  • Passion and body language
  • Do MORE RESEARCH before opening your restaurant
  • Accepting the need to compromise
  • Do you need a publicist?
  • Your culture is a reflection of you

Today's sponsor:

Gusto offers modern, easy payroll, benefits, and HR to small businesses across the country — they were even named best online payroll by PCMag. And as a listener, you’ll get three months free when you run your first payroll. Sign up and give it a try at Gusto.com/unstoppable. 

BentoBox helps restaurants grow their business through a connected suite of tools, offering them an integrated website to connect with their guests and drive revenue online. Restaurant owners and operators are able to easily update menus, promote specials, take catering and event inquiries, sell merchandise, gift cards and more.

Revel Systems integrates front of house and back of house operations into a single dashboard. Designed to increase security, stability, ease of use, and speed of service, Revel’s streamlined ecosystem provides businesses with the right tools to grow. Learn more at revelsystems.com/unstoppable.

Knowledge bombs

1. Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
   • Naturally aware if what guests want
2. What is your biggest weakness?
   • Impatience
3. What's one question you ask or thing you look for during an interview?
   • A natural inclination toward hospitality and guest-focused thinking
4. What's a current challenge? How are you dealing with it?
   • Hiring really solid people and having enough staff to accommodate growth
5. Share one code of conduct or behavior you teach your team.
   • Always asking "what are we tolerating and why?"
6. What is one uncommon standard of service you teach your staff?
   • Exceptional experiences
7. What's one book we must read to become a better person or restaurant owner?
   • Way of the Shepard
   • Positively Outrageous Service
     GET THIS BOOK FOR FREE AT AUDIBLE.COM 
8. What's the one thing you feel restaurateurs don't do well enough or do often enough?
   • Business acumen and legal acumen
9. What's one piece of technology you've adopted within your four walls and how has it influenced operations?
   • Compeat - ERP System
10. If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
    • Chase your dreams
    • Surround yourself with people who will make you better
    • Don't be a dick, be vulnerable, don't act like you know everything.

Contact info:

Dish Society website

Instagram: @dishsociety

Facebook: @DishSociety

Thanks for listening!

Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!

If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.

Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.

And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.

Huge thanks to Aaron Lyons for joining me for another awesome episode. Until next time!

Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!

Dee Lincoln, a.k.a. the “Queen of Steaks,” is recognized as a female powerhouse in the male-dominated steakhouse business. Born on the Fourth of July and raised in New Orleans, Lincoln's humble entrance into the restaurant industry can be traced back to a single Del Frisco’s Steakhouse in her hometown. In the early 80's The Del Frisco's brand made its way to Dallas, which is how Dee found her way to Texas.

Fast forward 30 years in the steak business and the Dee Lincoln Brand was born.  Today the Dee Lincoln Brand includes a Dee Lincoln's Tasting Room & Bubble Bar at the Dallas Cowboys AT&T Stadium, Dee Lincoln Private Events in Uptown Dallas, and her most recent project, Dee Lincoln Prime, located at the Star in Frisco.

Dee has garnered local, regional and national recognition for her many achievements, including the coveted Restaurants and Institutions’ Ivy Award, the winner of which is selected by restaurant industry peers across the country.

Among others, Lincoln also has earned The Texas Restaurant Association’s Restaurateur of the Year Award; Savor Dallas's Spirit Award; Dallas Business Journal’s Top Women in Business Award; Northwood University’s Distinguished Women Award; and Nation’s Restaurant News's Fine Dining Award.

Show notes…

Favorite success quote or mantra:

"Life is for living"

In this episode with Dee Lincoln we discuss:

• Mentors
• Finding the right business partner
• Overcoming personal tragedy and moving on in the industry
• Opening issues and how to resolve them
• Quirky marketing and how it helps you
• Owners/operators need to be within the four walls
• The importance of touching each table
• Make one location the best it can be before you create a second
• Branding
• Guest should want to come to you for YOU, not just your food
• Understanding leadership
• Understanding the importance of being in your own restaurant daily
• Scaling
• Franchising
• Going public
• If you're not happy, walk away
• Becoming an asset
• The importance of knowing your numbers
• Accountability
• Do one thing great!!!

Today's sponsor:

Gusto offers modern, easy payroll, benefits, and HR to small businesses across the country — they were even named best online payroll by PCMag. And as a listener, you’ll get three months free when you run your first payroll. Sign up and give it a try at Gusto.com/unstoppable. 

BentoBox helps restaurants grow their business through a connected suite of tools, offering them an integrated website to connect with their guests and drive revenue online. Restaurant owners and operators are able to easily update menus, promote specials, take catering and event inquiries, sell merchandise, gift cards and more.

Revel Systems integrates front of house and back of house operations into a single dashboard. Designed to increase security, stability, ease of use, and speed of service, Revel’s streamlined ecosystem provides businesses with the right tools to grow. Learn more at revelsystems.com/unstoppable.

Knowledge bombs

1. Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
   • People
2. What is your biggest weakness?
   • Care too much
3. What's one question you ask or thing you look for during an interview?
   • What are people's immediate goal? Attitude and will over experience.
4. What's a current challenge? How are you dealing with it?
   • Staffing
5. Share one code of conduct or behavior you teach your team.
   • First name, understanding what they love, like and dislike
6. What is one uncommon standard of service you teach your staff?
   • Be kind
7. What's one book we must read to become a better person or restaurant owner?
   • Setting the Table
     GET THIS BOOK FOR FREE AT AUDIBLE.COM 
8. What's the one thing you feel restaurateurs don't do well enough or do often enough?
   • Hands-on
9. What's one piece of technology you've adopted within your four walls and how has it influenced operations?
   • POS: Focus
10. If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
    • Always be honest
    • Stay humble
    • Carry on my legend

Contact info:

Website: Dee Lincoln Prime website

Instagram: @deelincolnprime

Thanks for listening!

Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!

If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.

Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.

And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.

Huge thanks to Dee Lincoln for joining me for another awesome episode. Until next time!

Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!

Chris Hill is an author, speaker, and podcaster with a background in marketing and business strategy. After a quarter-life crisis, Hill decided to take a leap of faith into the world of restaurants. Today Hill primarily consults in the restaurant industry on leadership, company culture and menu development, as well as speaking to various industry organizations including Fortune 500 brands like Texas Roadhouse, National Restaurant Association, ACF, TEDx and to various culinary schools including Johnson & Wales and Miami Culinary Institute

Show notes…

Favorite success quote or mantra:

You can either make excuses or make it happen. You CAN NOT do both.

In this episode with Chris Hill, we discuss:

• The challenges that come with building a high-performing team.
• Interweaving your core values into your brand so that you attract onto yourself team members who share similar core values.
• Knowing what your employees want and giving it to them. Treating your employees with the same hospitality you treat your guest.
• Giving up equity in the business to attract onto yourself top talent.
• Being clear with vision and roles so partnerships work.
• How to retain great staff once you have them.
• The role transparency plays in retaining employees.
• The role empathy plays in retaining staff.
• How getting your team more involved into the decision making process helps with staff retention.
• Using expectations accountability, standards, and polices to maintain a high quality team.
• Why you don't necessary want all "A players".
• Using feedback mechanisms in your business to maintain a high level of culture.

Resources mentioned in todays episode:

• 242:Chris Hill on How to “Make the Cut”
• TINYpulse
• 15five
• EthicsSuite
  •  

Today's sponsor:

Gusto offers modern, easy payroll, benefits, and HR to small businesses across the country — they were even named best online payroll by PCMag. And as a listener, you’ll get three months free when you run your first payroll. Sign up and give it a try at Gusto.com/unstoppable. 

BentoBox helps restaurants grow their business through a connected suite of tools, offering them an integrated website to connect with their guests and drive revenue online. Restaurant owners and operators are able to easily update menus, promote specials, take catering and event inquiries, sell merchandise, gift cards and more.

Revel Systems integrates front of house and back of house operations into a single dashboard. Designed to increase security, stability, ease of use, and speed of service, Revel’s streamlined ecosystem provides businesses with the right tools to grow. Learn more at revelsystems.com/unstoppable.

Contact info:

chrishillonline.com

Facebook.com/chefchrishill

Thanks for listening!

Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!

If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.

Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.

And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.

Huge thanks to Chris Hill for joining me for another awesome episode. Until next time!

Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!

Hailing from Houston, TX, Thomas Nguyen completed his law degree at the University of Texas at Austin and started his career as a litigation attorney. Dissatisfied with the path he was on, he left his legal career behind to pursue his passion in business and marketing.

In 2009, Nguyen Co-Founded Peli Peli, a fine-dining restaurant specializing in South African comfort food. In October of 2016 Nguyen Co-Founded Peli Peli Kitchen a fast-casual version of the original concept. To date, the restaurant group operates 5 total locations, 3 Peli Peli locations, and 2 Peli Peli kitchen locations.

Show notes…

Favorite success quote or mantra:

"You can't be good at something unless you are truly passionate about it."

In this episode with Thomas Nguyen we discuss:

• The passion for providing something for your community
• The best ways to keep yourself motivated in the industry
• Sacrifice
• Impacting your community
• Finding your lane
• The importance of getting pleasure from what you do
• Starting life over
• The value of experimentation
• Marketing!!!
• Whatever you represent, you must be able to back it up
• South African cuisine
• Introducing a market that doesn't exist
• Making a guest's day better by coming to your establishment
• Realizing when you're burnt out
• Guerilla marketing
• Branding!!!
• Building a trusting relationship with your guests
• People what to know who's driving your engine: it's YOU!
• "Restaurant Startup"
• Putting your restaurant on television
• Adapt to your market OR change the market
• The difficulty of navigating new social media platforms
• How to tell a story with your social media posts
• Don't just say your food is good; present what you are about and what your values are
• The power of collaboration and helping other restauranteurs

Today's sponsor:

Gusto offers modern, easy payroll, benefits, and HR to small businesses across the country — they were even named best online payroll by PCMag. And as a listener, you’ll get three months free when you run your first payroll. Sign up and give it a try at Gusto.com/unstoppable. 

BentoBox helps restaurants grow their business through a connected suite of tools, offering them an integrated website to connect with their guests and drive revenue online. Restaurant owners and operators are able to easily update menus, promote specials, take catering and event inquiries, sell merchandise, gift cards and more.

Revel Systems integrates front of house and back of house operations into a single dashboard. Designed to increase security, stability, ease of use, and speed of service, Revel’s streamlined ecosystem provides businesses with the right tools to grow. Learn more at revelsystems.com/unstoppable.

Knowledge bombs

1. Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
   • Passion
2. What is your biggest weakness?
   • Prioritizing time
3. What's one question you ask or thing you look for during an interview?
   • Pick something you like and sell it to me
4. What's a current challenge? How are you dealing with it?
   • Understanding the importance of building proper systems
5. Share one code of conduct or behavior you teach your team.
   • Always have a positive attitude
6. What is one uncommon standard of service you teach your staff?
   • We want our staff to be stars. Guests should come back not only for the food but for the staff as well.
7. What's one book we must read to become a better person or restaurant owner?
   • Setting the Table
     GET THIS BOOK FOR FREE AT AUDIBLE.COM 
8. What's the one thing you feel restaurateurs don't know well enough or do often enough?
   • Marketing and branding their concept
9. What's one piece of technology you've adopted within your four walls and how has it influenced operations?
   • Trello
10. If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
    • Understand your responsibility to give back to the world
    • Find your passion, no one will be able to outwork you
    • Spend time with the people that mean the most to you

Contact info:

Email: thomas@pelipeli.com

Instagram: @southafricanasian

Instagram: @pelipelihouston

Instagram: @pelipelikitchen

Thanks for listening!

Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!

If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.

Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.

And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.

Huge thanks to Thomas Nguyen for joining me for another awesome episode. Until next time!

Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!

Calvin Nguyen has always had a mind for business, management, and marketing. His first experience in the restaurant industry was a two-year stint managing the restaurant Zhabuki. In 2015 Calvin open OMG Tacos. By 2018 they scaled OMG Tacos to 3 locations, and they have opened two additional concept , Chubby Tuna and Sweet Dayze. Needless to say 5 restaurants opened in less the 4 years...yeah, you've got my attention.

Show notes…

Favorite success quote or mantra:

• Starting from scratch
• Not knowing what you want to do when you're younger
• Creating your own opportunities
• The importance of mentors
• How to strategize inventory and ordering
• Realizing when to step down
• Pulling off "the impossible"
• Staring out in the restaurant industry not know ANYTHING about how to open
• Asking for help from mentors
• Opening with very little experience in the industry: trial and error.
• Learning how to scale
• The science and art of cooking
• Promoting from within
• Figuring out what makes you stand out
• Trusting your managers
• Opening near a university as a great idea
• Finding your lane and sticking to it
• The decision to close a restaurant
• Always find someone who works harder than you and get to know them
• Use social media to engage your guests

Today's sponsor:

Gusto offers modern, easy payroll, benefits, and HR to small businesses across the country — they were even named best online payroll by PCMag. And as a listener, you’ll get three months free when you run your first payroll. Sign up and give it a try at Gusto.com/unstoppable. 

BentoBox helps restaurants grow their business through a connected suite of tools, offering them an integrated website to connect with their guests and drive revenue online. Restaurant owners and operators are able to easily update menus, promote specials, take catering and event inquiries, sell merchandise, gift cards and more.

Revel Systems integrates front of house and back of house operations into a single dashboard. Designed to increase security, stability, ease of use, and speed of service, Revel’s streamlined ecosystem provides businesses with the right tools to grow. Learn more at revelsystems.com/unstoppable.

Knowledge bombs

1. Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
   • Getting things done fast
2. What is your biggest weakness?
   • Don't sleep enough
3. What's one question you ask or thing you look for during an interview?
   • What's something new you can bring to the processes
4. What's a current challenge? How are you dealing with it?
   • Currently opening a new restaurant with a full bar.
5. Share one code of conduct or behavior you teach your team.
   • Zero-waste policy
6. What is one uncommon standard of service you teach your staff?
   • We are more laid back
7. What's one book we must read to become a better person or restaurant owner?
   •  The Checklist Manifesto: How To Get Things Done Right
   • The Four Agreements
     GET THIS BOOK FOR FREE AT AUDIBLE.COM 
8. What's the one thing you feel restaurateurs don't know well enough or do often enough?
   • Zero waste policy
9. What's one piece of technology you've adopted within your four walls restaurant and how has it influence operations?
   • Jolt
   • QSR Magazine
   • Groupme
10. If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
    • Be adaptable
    • Overcome your pride; be teachable; be a goos student
    • Step out of your comfort zone

Contact info:

Instagram: @calviin

Instagram: @omgtacostx

Instagram: @sweetdazetx

Instagram: @chubbytunatx

Thanks for listening!

Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!

If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.

Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.

And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.

Huge thanks to Calvin Nguyen for joining me for another awesome episode. Until next time!

Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!

Dallas, Texas native Jeffrey Yarbrough has never been a great student but from a young age he's always been able to hustle as an entrepreneur. His mother, seeing his creativity and entrepreneurial spirit, connected him with a job in New York in marketing. It was there that he fell in love with networking and paying attention to the social scene. In 1990 Yarbrough headed back to Texas to try his hand as a restaurateur and has never looked back. To date Yarbrough runs bars, restaurants, a PR and media company, and now has a thriving restaurant real estate business operating under the bigInk brand.

Show notes…

Favorite success quote or mantra:

"Let's get shit done; G.S.D."

In this episode with Jeffrey Yarbrough we discuss:

• An early on desire to sell
• Money gives you freedom
• Avoiding debt
• The different ways to learn/nontraditional education
• Emotional intelligence
• Public school system
• How to sell
• Networking
• Being able to adjust
• Coming to the market ahead of the curve
• Finding the right business partner
• Discussing how a partnership will dissolve in the "honeymoon phase"
• The importance of being transparent
• Guerilla marketing
• DON'T LET FAILURE FREEZE YOU!!!
• The importance of finding a reputable real estate broker
• Don't be afraid of failure
• Finding out where your needed/wanted
• Do your homework before you come to a market
• Being cautious
• Passion

Today's sponsor:

Gusto offers modern, easy payroll, benefits, and HR to small businesses across the country — they were even named best online payroll by PCMag. And as a listener, you’ll get three months free when you run your first payroll. Sign up and give it a try at Gusto.com/unstoppable. 

BentoBox helps restaurants grow their business through a connected suite of tools, offering them an integrated website to connect with their guests and drive revenue online. Restaurant owners and operators are able to easily update menus, promote specials, take catering and event inquiries, sell merchandise, gift cards and more.

Revel Systems integrates front of house and back of house operations into a single dashboard. Designed to increase security, stability, ease of use, and speed of service, Revel’s streamlined ecosystem provides businesses with the right tools to grow. Learn more at revelsystems.com/unstoppable.

Knowledge bombs

1. Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
   • Networking
2. What is your biggest weakness?
   • Not saying no fast enough
3. What's one question you ask or thing you look for during an interview?
   • Tell me stories vs. give me answers
4. What's a current challenge? How are you dealing with it?
   • Getting tasks done with very little support and not enough capital
5. Share one code of conduct or behavior you teach your team.
   • No lying, no stealing. Period.
6. What is one uncommon standard of service you teach your staff?
   • If you know something is not going to pair well with a dish, give them something that WILL pair well.
7. What's one book we must read to become a better person or restaurant owner?
   • Richest Man In Babylon
     GET THIS BOOK FOR FREE AT AUDIBLE.COM 
8. What's the one thing you feel restaurateurs don't know well enough or do often enough?
   • Signing with an exclusive real estate broker.
9. What's one piece of technology you've adopted within your four walls restaurant and how has it influence operations?
   • iPhone
10. If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
    • Trust in God (know there is a higher power looking after you)
    • Work hard (it still counts)
    • Having a group of like-minded entrepreneurs that you can ask any question and not be judged

Contact info:

jeffery@bigink.com

Big Ink RE website

Big Ink Facebook

Thanks for listening!

Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!

If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.

Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.

And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.

Huge thanks to Jeffrey Yarbrough for joining me for another awesome episode. Until next time!

Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!