Restaurant Unstoppable with Eric Cacciatore

University of Waterloo dropout, Kai Umezawa leveraged his software engineering skills for both Facebook and Google before he co-founded Zenreach, a wifi marking platform, in 2012. Today, in addition to being a co-founder, Umezawa serves as Head of Product for Zenreach. Our focus: the current state and future of wifi marking. 

Show notes…

Favorite success quote or mantra:

  • "The future is not something that happens by accident; the future is built."

In today's episode with Kai Umezawa we will discuss:

  • Taking advice
  • Bypassing the standard school system
  • What Kai learned from working at Facebook and Google
  • Digital data vs. face-to-face knowledge about customers
  • Comment cards becoming digital
  • Guest data collection streamlining
  • Personalized outreach to restaurant guests
  • Be intentional about the information you are trying to collect from guests
  • The future of digital marketing

Today's sponsor:

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Contact info:

Thanks for listening!

Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!

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Huge thanks to Kai Umezawa Zenreach for joining me for another awesome episode. Until next time!


Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Direct download: 665_Kai_Umezawa_Zenreach_mixdown.mp3
Category:general -- posted at: 3:30am EDT