Restaurant Unstoppable with Eric Cacciatore

Brian Bogert is a co-founder of Oklahoma City restaurant group The Social Order Dining Collective (Fuzzy’s Taco Shop, Texadelphia, Seven47 & The Jones Assembly). Born and raised in Oklahoma City, he graduated from Heritage Hall High School. Brian was and continues to be a formidable tennis player, winning the state championship two years in a row. He graduated from Southern Methodist University in Dallas, TX with degrees in Finance and Marketing. When he’s not cheering on the OKC Thunder and Roger Federer, Brian is coaching high school tennis athletes at his high school alma mater.

Show notes…

Calls to ACTION!!!

Favorite success quote or mantra:

  • "The balance between contentment and stress is life's biggest riddle."

In today's episode with Brian Bogert we will discuss:

  • Work/life balance
  • Similarities between coaching sports and owning restaurants
  • The beginnings of fast casual
  • Communication skills
  • Business partners
  • Franchising
  • Advice for becoming a franchisee
  • Understanding your numbers
  • Finding the right accountant
  • Understand every aspect and role within your business
  • Profit First money management system
  • Managing a young, drunk crowd
  • Consulting
  • Using existing architecture to inform restaurant concepts
  • Social media marketing
  • Early mistakes
  • Soft/hard openings

Today's sponsor:

7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.

99designs is the global creative platform that makes it easy for designers and clients to work together remotely - no matter what your budget. From logos and brand identity, to menu and packaging, 99designs has helped more than tens of thousands restaurant owners build their brands. 99designs will match you with the right professional for your project from their curated community of talented creatives, and stay with you every step of the way so you love the outcome. Head to https://99designs.com/unstoppable to learn more or get $20 off your first design contest!

Ecolab: Streamline your clean with Ecolab’s new EPA-registered 2-in-1 solution, Sink & Surface Cleaner Sanitizer. It will help reduce risk, simplify your procedures and help ensure compliance. This solution cleans and sanitizes hard non-porous surfaces with a single product, eliminates the rinse step and equips your staff to clean more efficiently. Clean simplified, confidence delivered.

Ecolab S&S Clean Simplifed Ad 300x300

Knowledge bombs

  1. Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
    • Make it happen
  2. What is your biggest weakness?
    • Saying "No"
  3. What's one question you ask or thing you look for during an interview?
    • The intangibles; is he/she a good person
  4. What's a current challenge? How are you dealing with it?
    • Pivoting in the pandemic
  5. Share one code of conduct or behavior you teach your team.
    • Keep your head on a swivel/be proactive
  6. What is one uncommon standard of service you teach your staff?
    • Keep your head on a swivel/be proactive
  7. What's one book we must read to become a better person or restaurant owner?
  8. What's one thing you feel restaurateurs don't know well enough or do often enough?
    • Listening
  9. Name one service you've hired.
  10. What's one piece of technology you've adopted within your restaurant walls and how has it influence operations?
    • Developed an in-house app
    • Asana - Manage Your Team's Work, Projects, and Tasks Online
  11. If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
    • Take cafe of eachother
    • Travel
    • Listen

Contact info:

Instagram: @teambogie

Thanks for listening!

Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!

If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.

Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.

And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.

Huge thanks to Brian Bogert for joining me for another awesome episode. Until next time!

 

Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Direct download: 775_Brian_Bogert_PODCAST_mixdown.mp3
Category:general -- posted at: 3:30am EDT

Bruce Irving is the host of Smart Pizza Marketing Podcast and The Local Business Marketing Podcast. He is here with us today to discuss marketing and how it has changed in the past year.

Check out previous episodes featuring Bruce Irving, including #204 #236 #264 #317 #392

Show notes…

Calls to ACTION!!!

Favorite success quote or mantra:

  • “Everything is figure-out-able."

In today's workshop with Bruce Irving we will discuss:

  • Your online communication has been increasing and will continue to increase
  • Privacy concerns
  • Choosing a platform to utilize
Direct download: 774_Bruce_Irving_PODCAST_mixdown.mp3
Category:general -- posted at: 8:57pm EDT

Stitch is a hospitality concept created by husband and wife team, Chad Grubbs and Jen Semmler Grubbs, with inspiration from key team members, close friends and mentors.  Chad, former owner of Okay Yeah Co. and previously BENT on Creativity, and Jen, owner of Plant Shoppe, are best known for their resourceful approach in creating unique experiences and offerings to the Oklahoma City scene. Born and raised in Oklahoma, the couple strives to make positive, inspiring impacts in the community through various craft ventures.

Check out Atomic Habits: An Easy & Proven Way to Build Good Habits & Break Bad Ones by James Clear as mentioned in today's episode.

Check out Purple Cow: Transform Your Business by Being Remarkable by Seth Godin as mentioned in today's episode.

Check out What I Know About Running Coffee Shops by Colin Harmon as mentioned in today's episode.

Check out Homebase: Free Employee Scheduling as mentioned in today's episode.

Show notes…

Calls to ACTION!!!

Favorite success quote or mantra:

  • "Shit'll buff out."

In today's episode with Chad Grubbs:

  • Psychology
  • Christianity/being a former pastor
  • Working in the tech industry
  • A coffee shop with a strong focus on food
  • The restaurant industry is a grind that you need to love
  • Making your indoor seating feel like outdoor seating
  • Losing your dream location
  • The pains of restaurant real estate
  • Better and more polished experiences
  • Confusing service with hospitality
  • Social media - Instagram
  • Restaurateur online/social media engagement
  • Coffee subscriptions
  • Cross-promotion/collaboration
  • Podcasting and podcasting about coffee
  • Constant self-improvment

Today's sponsor:

7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.

RestaurantOwner.com is an online community of independent restaurant owners and managers who want training and tools to build a better restaurant and a more profitable, successful business. Resources include hundreds of downloadable templates, training videos and online courses on topics such as recipe costing, prime cost, improving the guest experience and building a positive culture. RestaurantOwner.com also conducts regular live webinars on a variety of timely and relevant topics. Whether you’re thinking about opening a restaurant, in the planning stages, or already have multiple locations, RestaurantOwner.com has resources that can help you make better decisions, streamline operations and elevate the thinking and level of engagement of your team.

Ecolab: Streamline your clean with Ecolab’s new EPA-registered 2-in-1 solution, Sink & Surface Cleaner Sanitizer. It will help reduce risk, simplify your procedures and help ensure compliance. This solution cleans and sanitizes hard non-porous surfaces with a single product, eliminates the rinse step and equips your staff to clean more efficiently. Clean simplified, confidence delivered.

Ecolab S&S Clean Simplifed Ad 300x300

Knowledge bombs

  1. Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
    • Take punches well and dust myself off
  2. What is your biggest weakness?
    • Clarity on choosing the best path to what you want
  3. What's one question you ask or thing you look for during an interview?
    • Where do you want to be in 2 years?
  4. What's a current challenge? How are you dealing with it?
    • minimizing goals and achieving smaller victories
  5. Share one code of conduct or behavior you teach your team.
    • 1% improvement, improve everyday
  6. What is one uncommon standard of service you teach your staff?
    • Caring about people, staff will write thank you notes on to-go containers/knowing frequent customer names
  7. What's one book we must read to become a better person or restaurant owner?
  8. What's one thing you feel restaurateurs don't know well enough or do often enough?
    • Engaging with their staff
  9. Name one service you've hired.
  10. What's one piece of technology you've adopted within your restaurant walls and how has it influenced operations?
  11. If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
    • Engage with people
    • Be who you are and improve
    • Try things that are different for you

Contact info:

Instagram: @stitchokc

Stitch website

Thanks for listening!

Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!

If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.

Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.

And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.

Huge thanks to Chad Grubbs for joining me for another awesome episode. Until next time!

 

Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Direct download: 773_Chad_Grubbs_PODCASTmixdown.mp3
Category:general -- posted at: 3:30am EDT

Mike Bausch is an industry leader whose restaurant, Andolini's Pizzeria, is a top ten pizzeria in the US, as named by Trip Advisor, BuzzFeed, CNN and USA Today.

Andolini's began in 2005 and has grown to five pizzerias, two gelaterias, two food-hall concepts, a food truck, and a fine dining restaurant by 2020. He's a World Pizza Champion, a Guinness Book world record holder, and a writer for Pizza Today, and the author of Unsliced: How to Stay Whole in the Pizzeria Business.

Check out 32 Yokes: From My Mother's Table to Working the Line by Eric Ripert as mentioned in today's episode.

Show notes…

Calls to ACTION!!!

Favorite success quote or mantra:

    • "If you're not impressive then by default you are unimpressive."
    • "The complacency of today is the direct enemy of tomorrow."

In today's episode with Mike Bausch we will discuss:

    • Time in the military
    • Start small
    • Partnerships with family
    • Franchising?
    • HR systems and processes
    • Systems, processes, and procedures
    • Management development systems for opening a second location
    • Checklists
    • Using a giant white board for checklists
    • Positive reinforcement
    • COMMUNICATION!!!
    • How tech helps restaurant communication
    • Daily staff meetings
    • Food photography
    • Self-reliance and self-confidence

Today's sponsor:

7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.

RestaurantOwner.com is an online community of independent restaurant owners and managers who want training and tools to build a better restaurant and a more profitable, successful business. Resources include hundreds of downloadable templates, training videos and online courses on topics such as recipe costing, prime cost, improving the guest experience and building a positive culture. RestaurantOwner.com also conducts regular live webinars on a variety of timely and relevant topics. Whether you’re thinking about opening a restaurant, in the planning stages, or already have multiple locations, RestaurantOwner.com has resources that can help you make better decisions, streamline operations and elevate the thinking and level of engagement of your team.

Ecolab: Streamline your clean with Ecolab’s new EPA-registered 2-in-1 solution, Sink & Surface Cleaner Sanitizer. It will help reduce risk, simplify your procedures and help ensure compliance. This solution cleans and sanitizes hard non-porous surfaces with a single product, eliminates the rinse step and equips your staff to clean more efficiently. Clean simplified, confidence delivered.

Ecolab S&S Clean Simplifed Ad 300x300

 

Knowledge bombs

  1. Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
    • Approachable and able to be wrong
  2. What is your biggest weakness?
    • Finding a balance between being a softie and a hard-ass
  3. What's one question you ask or thing you look for during an interview?
    • Instincts to please the customer above anything
  4. What's a current challenge? How are you dealing with it?
    • Maximizing morale in a demoralizing atmosphere
  5. Share one code of conduct or behavior you teach your team.
    • Passionate, ethical, effective, fun, understand that they want their job
  6. What is one uncommon standard of service you teach your staff?
    • Replacing food that customer's aren't happy with
  7. What's one book we must read to become a better person or restaurant owner?
  8. What's one thing you feel restaurateurs don't know well enough or do often enough?
    • Don't seek to be individual, they seek to fit in
    • Some restaurateurs act like they don't have a boss rather than being the best boss they never had
  9. Name one service you've hired.
  10. What's one piece of technology you've adopted within your restaurant walls and how has it influenced operations?
  11. If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
    • If you're not impressive then by default you are unimpressive
    • Never look down on the next generation
    • Never stop

Contact info:

www.unslicedbook.com

Instagram: @mikeybausch

Thanks for listening!

Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!

If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.

Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.

And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.

Huge thanks to Mike Bausch for joining me for another awesome episode. Until next time!

 

Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Direct download: 772_Mike_Bausch_PODCAST_mixdown.mp3
Category:general -- posted at: 3:30am EDT

Today's episode is a recording of "Coffe with Eric" that took place last week. I don't normally publish these, but this one was special. This session of Coffee with Eric is a PERFECT example of how I envisioned them going down: Someone in my network (a listener) needed help. They reached out to one of my past guests (Kyle Inserra). Kyle made me aware of the listener's situation, and I invited the two of them to a session of Coffee with Eric to mesh it out. Plus, we popped off the session with a really great conversation around Profit First. Frankly, the conversation around Profit First was another reason why I thought this recording of Coffee with Eric would be great to share. With 2021 freshly upon us, you still have plenty of time to implement Profit First before the end of the month

Show notes…

Calls to ACTION!!!

In this episode, we discuss:

  • The benefits of Profits First money management system
  • Setting up your Profit First Checking Accounts
  • What to consider including in your partnership agreement. 
  • Understanding that sweat equity holds value. 

Today's sponsor:

7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.

Ecolab: Streamline your clean with Ecolab’s new EPA-registered 2-in-1 solution, Sink & Surface Cleaner Sanitizer. It will help reduce risk, simplify your procedures and help ensure compliance. This solution cleans and sanitizes hard non-porous surfaces with a single product, eliminates the rinse step and equips your staff to clean more efficiently. Clean simplified, confidence delivered.

Ecolab S&S Clean Simplifed Ad 300x300

RestaurantOwner.com is an online community of independent restaurant owners and managers who want training and tools to build a better restaurant and a more profitable, successful business. Resources include hundreds of downloadable templates, training videos and online courses on topics such as recipe costing, prime cost, improving the guest experience and building a positive culture. RestaurantOwner.com also conducts regular live webinars on a variety of timely and relevant topics. Whether you’re thinking about opening a restaurant, in the planning stages, or already have multiple locations, RestaurantOwner.com has resources that can help you make better decisions, streamline operations and elevate the thinking and level of engagement of your team.

 

Thanks for listening!

Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!

If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.

Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.

And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.

Huge thanks to Kyle Inserra for joining me for another awesome episode. Until next time!

 

Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!
Direct download: 771_coffee_with_eric_PODCAST.mp3
Category:general -- posted at: 10:02am EDT

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