Restaurant Unstoppable with Eric Cacciatore


[Audio coming soon]

Learn more about Katie Frank here.

Key Takeaways

  1. Why hope is so important
    • Be of service to your community
    • Someone depends on you so be positive for yourself and everyone who you impact
    • Hope for a more desirable future; it's UP TO YOU
  2. Have a vision for your future
    • We need to rally, we can't do it alone
    • Make a list of the negatives first and avoid them
    • Figure out what success looks like in this situation
    • A vision for you and your staff
  3. How to take phone orders quickly and efficiently
    • Read back the order
    • Pre-check and re-check and confirm upon delivery
    • Accuracy, politeness, enthusiasm, go the extra mile

Resources mentioned in this Chronicle:

Direct download: 32_Covid_19_Katie_Frank__mixdown.mp3
Category:general -- posted at: 11:15am EDT